Frequently Asked Questions
Everything you need to know about our custom timepiece collections.
What exactly is a 'Mod' watch?
A mod watch is a custom timepiece built using a mix of original and aftermarket parts. At Mod Watches UK, we use high-quality components and reliable automatic movements to create unique designs inspired by iconic luxury watches.
How long does shipping take within the UK?
We offer free standard shipping on all UK orders. Typically, your watch will be dispatched within 2-3 business days and delivered via Royal Mail Tracked 24, arriving within 1-2 days of dispatch.
Do you offer international shipping?
Yes, we ship our custom watches worldwide. International delivery times vary by location but generally take between 7 to 14 business days. Please note that customers are responsible for any local customs duties or taxes.
Are your watches water-resistant?
Our watches are assembled with high-quality gaskets and seals, making them resistant to everyday splashes and rain. However, we do not recommend wearing them for swimming, diving, or showering to ensure the longevity of the custom build.
What is your return policy?
We offer a 14-day return period for all unworn watches in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do the watches come with a warranty?
Yes, every Mod Watches UK timepiece comes with a 12-month movement warranty. This covers any internal mechanical defects, giving you peace of mind with your new custom watch.